Responsible gambling

Responsible Gaming at Santabet

At Santabet, we understand the importance of responsible gaming practices to ensure that our players have a safe and enjoyable experience on our platform. We are committed to providing tools and resources to help you manage your betting habits and maintain a healthy relationship with gaming.

Tools for Responsible Gaming:

1. Deposit Limits: Set daily, weekly or monthly deposit limits to control how much money you can spend.
2. Session Controls: Set session time limits (15 minutes, 1 hour, 6 hours) to help you take regular breaks and maintain a balanced gaming experience.
3. Reality Checks: Receive pop-up reminders every 30-60 minutes during play to remind you of your session length and the amount spent.
4. Auto-Logout: Automatically log out after inactivity (15 minutes) to prevent accidental bets.
5. Loss Limits: Set maximum daily/weekly loss thresholds to help manage potential losses.

Self-Exclusion:

If you feel that gaming is becoming a problem, we offer temporary or permanent self-exclusion options:

1. Temporary Self-Exclusion: Exclude yourself from the platform for 24 hours up to 6 months.
2. Permanent Self-Exclusion: Exclude yourself permanently from our platform.

Cooling-Off Period:

After requesting self-exclusion, you will be unable to access your account for a specified cooling-off period (minimum 7 days).

Responsible Gaming Policy:

We adhere to the following responsible gaming principles:

1. Player Protection: Ensure that all players have a safe and enjoyable experience on our platform.
2. Transparency: Clearly display our policies, including deposit limits, session controls, and reality checks.
3. Accountability: Monitor player behavior and respond promptly to any signs of problem gaming.

Support Organizations:

We acknowledge the importance of seeking help when needed and provide links to reputable support organizations:

1. Gambling Help (NZ): 0800 664 262
2. SOS Joueurs (multi-lingual support)
3. BeGambleAware:
4. Gamblers Anonymous:

Please note that responsible gaming is a personal responsibility, and we encourage you to use these tools and resources wisely.

Remember, gaming should be enjoyable! If you feel like your gaming habits are negatively impacting your life, please do not hesitate to reach out for help.